Troubleshooting Elan PCI to PCMCIA Adapters
If you have a problem:
Most installations are completely trouble free, but because of the number of variable factors involved - the motherboard, BIOS and other installed hardware - some users find that their PSeries reader doesn't work first time.
- The most common cause of non-operation is that the PSeries drivers are not installed. Please check this first!
- It is also worth checking that you have the latest release and trying any pre-release candidates. Visit our driver download page
- It is also worth checking that the operating system that you are using is supported by our drivers. (See our list of supported operating systems, please note that in NT4 you will require SP6)
- Check out the known problems described on these pages in case your problem is described there. You can try our automated service which can recognise most common problems using our p-series help form
- Other tests you can usefully try include:
- testing your adapter in different PCI slots on the motherboard
- testing your adapter on a different PC
- trying different types of PCMCIA card (does a memory card work?).
- If you cannot find a solution here, please contact your supplier and be ready to give them the following information :
- Which model of adapter you are using
- When you purchased it from them
- PSeries driver software version:
- Operating System and version (plus service pack etc)
- PC/motherboard model and manufacturer
- Number of CPU's, type and speed
- Motherboard chipset (i.e. 440BX etc)
- BIOS manufacturer, version and serial number
- Type, make and model number of any PCMCIA cards that are being used A full description of the problem
General Information
- Can I use my CardBus (32-bit) PCMCIA card in my front bay adapter?
- How do I connect the cables on my P423/P424/P223/P224 adapter?
- Can I use my front slot model in a 5 1/2 inch drive bay?
- Multiprocessor Machines - operating problems have been encountered when using multiprocessor motherboards.
- PCI-to-PCI bridges can cause problems in P-series operation
- Motherboard/Bios Problems may cause the PC to crash, particularly common with old BIOS versions
- Enabling SRAM/Linear FLASH Card File System Support in Windows
- Verifying installation of the driver software in Windows 2000 and XP.
- I have Windows 2000/XP and I'm upgrading the PSeries driver to Version 5.06+ or have already installed the hardware, what am I to do?
- PC Reboots when a Lucent Orinoco WLAN Card is Inserted - this problem is unrelated to the P-series adaptor itself and will occur with any PCI or ISA adapter and also on a laptop.
- "Code 31" error in Windows
- WinExec fails on installation with Return Code 87
- P-Series Diagnostics Utility
- Installation failure in Windows NT4, 2000 and XP
- Creative Labs Modem Blaster V90 Card
- Using PCMCIA Cards in Older Desktop PCs
- Our experience of Single Board Computer (SBC) systems
- Problems with Novatel 'Merlin' Wireless Modem card
- Problems with Sierra Wireless AirCard Models
- Does the Vodafone Mobile Connect 3G datacard work in a PSeries adapter?
- Problems using some memory cards in new PSeries adapters?
- Can I use my 'xyz' PCMCIA card in my PSeries adapter?
Windows 95, 98 and Millennium Edition
- PCI IRQ Routing in Windows 9x - adapter will fail with a error code.
- Operating problems with Intel(R) Desktop Motherboard Board D815EEA and Intel(R) "Active Monitor" in Windows 98 - may cause Windows to crash with a page fault when a PC card is inserted. Also "Active Monitor" may report an voltage out of range error.
- Windows 95 OSR2 (B/C) fails to allocate resources to the PC-Card
- Delay before the PCMCIA Card is Recognised - when a PCMCIA card is inserted the PC takes over 60 seconds to recognise it.
- Code 29 error in Windows 95 OSR2 on a Fujitsu/ICL ErgoPro D5/90P slim-line desktop Pentium 90 based PC - the Windows 95 Device Manager shows a yellow exclamation mark and "Code 29" error "Hardware Disabled".
- "PCMCIA Card Services" entry in Device Manager shows "Code 1" error in Windows Me
- PSeries driver version 5.07 causes some PC's running Windows 95,98 or Me to lock up during boot.
- Windows Locks when a CardBus Network Card is Installed on a Machine with an Existing PCI Network Adapter Installed
- Windows 98 fails on insertion of 16bit card after a CardBus card
Windows NT4, 2000, XP, Vista
- Using the PSeries in Windows Vista
- SystemSoft CardWizard : Additional software recommended for operation in NT4
- Installation problem in Windows NT4/2000/XP
- Problems with the MSI 694D Motherboard in Windows NT and Cirrus Logic based P-series models.
- Status Code 0x5 occurs during installation
- Slow operation of PC Cards in Windows NT4
- CL6729 Based Adapter Fails "Code 12" in Windows 2000
- Code 12 failure of CardBus controller in Windows 2000 or XP
- Problems using a Modem or Serial Card in Windows 2000 or XP
- Conflicting PCI IRQs in Windows 2000 and XP
- "Interrupt Request 09 not Available" Conflict shown in Windows 2000
- SRAM Card Fails "Code 12" in Windows 2000
- ACPI BIOS Problem when booting Windows 2000 with IBM Netvista PC
- Lucent WaveLAN/ORiNOCO Card Fails to Communicate in Windows NT4.0
- Error message from PCI BIOS on Compaq Proliant Server
- PCMCIA Card Fails "Code 10" in Windows XP
- Psion Dacom Gold Card Modem Fails to Communicate in Windows XP
- Installation Error in Windows XP with WinFast AGP Adapter Installed
- Setupapi.log Error Message in Windows 2000&XP
- Eiconcard "P-Series" Driver Name Conflict
- PCMCIA Card Recognised as "MTD-0002" Device
- Problems Using PSeries Drives with CardWare Software
- Problems with IRQ Routing in Windows 2000 & XP
General Information
- Can I use my CardBus (32-bit) PCMCIA card in my front bay adapter?
- How do I connect the cables on my P423/P424/P223/P224 adapter?
- Can I use my front slot model in a 5 1/2 inch drive bay?
- Multiprocessor Machines - operating problems have been encountered when using multiprocessor motherboards.
- PCI-to-PCI bridges can cause problems in P-series operation
- Motherboard/Bios Problems may cause the PC to crash, particularly common with old BIOS versions
- Enabling SRAM/Linear FLASH Card File System Support in Windows
- Verifying installation of the driver software in Windows 2000 and XP.
- I have Windows 2000/XP and I'm upgrading the PSeries driver to Version 5.06+ or have already installed the hardware, what am I to do?
- PC Reboots when a Lucent Orinoco WLAN Card is Inserted - this problem is unrelated to the P-series adaptor itself and will occur with any PCI or ISA adapter and also on a laptop.
- "Code 31" error in Windows
- WinExec fails on installation with Return Code 87
- P-Series Diagnostics Utility
- Installation failure in Windows NT4, 2000 and XP
- Creative Labs Modem Blaster V90 Card
- Using PCMCIA Cards in Older Desktop PCs
- Our experience of Single Board Computer (SBC) systems
- Problems with Novatel 'Merlin' Wireless Modem card
- Problems with Sierra Wireless AirCard Models
- Does the Vodafone Mobile Connect 3G datacard work in a PSeries adapter?
- Can I use my 'xyz' PCMCIA card in my PSeries adapter?
Windows 95, 98 and Millennium Edition
- PCI IRQ Routing in Windows 9x - adapter will fail with a error code.
- Operating problems with Intel(R) Desktop Motherboard Board D815EEA and Intel(R) "Active Monitor" in Windows 98 - may cause Windows to crash with a page fault when a PC card is inserted. Also "Active Monitor" may report an voltage out of range error.
- Windows 95 OSR2 (B/C) fails to allocate resources to the PC-Card
- Delay before the PCMCIA Card is Recognised - when a PCMCIA card is inserted the PC takes over 60 seconds to recognise it.
- Code 29 error in Windows 95 OSR2 on a Fujitsu/ICL ErgoPro D5/90P slim-line desktop Pentium 90 based PC - the Windows 95 Device Manager shows a yellow exclamation mark and "Code 29" error "Hardware Disabled".
- "PCMCIA Card Services" entry in Device Manager shows "Code 1" error in Windows Me
- PSeries driver version 5.07 causes some PC's running Windows 95,98 or Me to lock up during boot.
- Windows Locks when a CardBus Network Card is Installed on a Machine with an Existing PCI Network Adapter Installed
- Windows 98 fails on insertion of 16bit card after a CardBus card
Windows NT4, 2000 and XP
- SystemSoft CardWizard : Additional software recommended for operation in NT4
- Installation problem in Windows NT4/2000/XP
- Problems with the MSI 694D Motherboard in Windows NT and Cirrus Logic based P-series models.
- Status Code 0x5 occurs during installation
- Slow operation of PC Cards in Windows NT4
- CL6729 Based Adapter Fails "Code 12" in Windows 2000
- Code 12 failure of CardBus controller in Windows 2000 or XP
- Problems using a Modem or Serial Card in Windows 2000 or XP
- Conflicting PCI IRQs in Windows 2000 and XP
- "Interrupt Request 09 not Available" Conflict shown in Windows 2000
- SRAM Card Fails "Code 12" in Windows 2000
- ACPI BIOS Problem when booting Windows 2000 with IBM Netvista PC
- Lucent WaveLAN/ORiNOCO Card Fails to Communicate in Windows NT4.0
- Error message from PCI BIOS on Compaq Proliant Server
- PCMCIA Card Fails "Code 10" in Windows XP
- Psion Dacom Gold Card Modem Fails to Communicate in Windows XP
- Installation Error in Windows XP with WinFast AGP Adapter Installed
- Setupapi.log Error Message in Windows 2000&XP
- Eiconcard "P-Series" Driver Name Conflict
- PCMCIA Card Recognised as "MTD-0002" Device
- Problems Using PSeries Drives with CardWare Software